Digital Darwinism will Determine the Future of E-Commerce Business Models
The Indian e-commerce industry has been experiencing unprecedented growth over the last few years. Increasing rate of technology adoption and wide access to high speed networks using smart devices has resulted in a high volume of active consumer base. Indian players like Flipkart, Snapdeal and entry of global players like Amazon and Alibaba in the Indian market has created a competitive ecosystem. Indian consumers evolved to a situation where wide variety of product choices across multiple criteria based searching mechanism powered by agile order fulfillment system thus achieving better consumer experience. The clutter caused by continuous increase by the new entrants to the market placed compelled the e-tailers to come out with innovative customer engagement models. In the face of competition, the e-tailers always trudge to bring relevant traffic to the website therefore strategies of viral marketing and search engine marketing have become things of paramount importance. India has an ...